The CM Maryam Dastak Program is a revolutionary digital initiative by the Government of Punjab, designed to make public services more accessible, transparent, and efficient. Through this platform, citizens can apply for birth certificates, tax payments, and vehicle registration, all from the comfort of their homes using a mobile app or helpline.
What Is the CM Maryam Dastak Program?
Launched in June 2024, the Maryam Ke Dastak Program is a citizen-centric platform that connects residents directly with essential government services. It allows users to book services online and have them delivered right to their doorstep without visiting government offices.
So far, the initiative has processed over 400,000 service requests and expanded across 40+ districts in Punjab, aiming to reach all areas by 2025.
Key Objectives
- Deliver government services directly to citizens’ homes.
- Reduce long queues and physical visits to offices.
- Empower local youth through employment as “Dastak Facilitators.”
- Promote transparency, efficiency, and digital inclusion across Punjab.
Core Features of the Maryam Ki Dastak App
The Maryam Ki Dastak App brings government departments closer to citizens with just a few taps. Here’s how it simplifies your life:
1. Digital Platform Access
- Available on Google Play Store for Android users.
- iOS version coming soon with advanced features and updates.
2. Easy Registration
- Enter your CNIC and mobile number to register.
- Hassle-free process even for users unfamiliar with technology.
3. 70+ Government Services
Citizens can:
- Apply for birth/death certificates
- Pay property tax
- Transfer vehicle ownership
- Request police verification and more
All services are clearly listed inside the app.
4. Appointment Booking
Users can choose a preferred date and time for facilitators to visit their home, ensuring flexibility and convenience.
5. Tracking and Updates
Each service request has a unique tracking ID. You can monitor your request’s status through the app and stay updated at every stage.
6. Feedback and Ratings
After receiving a service, users can rate the experience — helping improve accountability and transparency.
Services Offered Through Maryam Ke Dastak Program
The app integrates multiple departments to serve citizens efficiently.
| Category | Services Available |
|---|---|
| Certificates | Birth, Death, Marriage, Divorce, Domicile, Character Certificates |
| Vehicle & Tax | Registration, Ownership Transfer, Token Tax, Property Tax |
| Law Enforcement | FIR Copies, Police Verification, Driving License Renewals |
| Administrative | E-Stamping, Registry Copy, Social Welfare, Livestock Services |
Who Can Use the Maryam Ke Dastak Program?
The program is open to all residents of Punjab. Whether you’re applying for legal documents or seeking a job, you can access services easily.
Eligibility for General Users
- Must be a resident of Punjab
- Must have a valid CNIC
- Can apply through the mobile app, web portal, or helpline 1202
- Additional documents may be required (e.g., proof of residence or education)
Job Opportunities as Dastak Facilitators
One of the most promising aspects of this initiative is its employment potential. The program allows young people to become Dastak Facilitators — earning commissions by delivering services.
Facilitator Eligibility Criteria
- Punjab domicile required
- Minimum Intermediate (FA/FSc/A-Level) education
- 18 years or older
- Own a motorbike and smartphone
- Hold a driving license and police character certificate
- Register via the Dastak Facilitator App (available on Play Store)
This model helps youth earn a stable income, develop skills, and support local communities.
How to Access Maryam Ke Dastak Services
You can apply for services in three simple ways — through the mobile app, official website, or helpline 1202.
1. Using the Mobile App
- Open Google Play Store and install the Maryam Ke Dastak app.
- Register using your CNIC and mobile number.
- Browse the list of services and select your desired one.
- Choose an appointment date and time for a home visit.
- Track your application status and submit feedback once completed.
2. Using the Web Portal
- Visit the official website: https://dastak.punjab.gov.pk
- Click “Order Services.”
- Register using CNIC and mobile number.
- Choose your service and schedule the facilitator’s visit.
- Submit your request and monitor it via tracking ID.
3. Using the Helpline (1202)
- Dial 1202 from your mobile phone.
- Provide your CNIC and personal details.
- Mention the service (e.g., domicile, birth certificate).
- The representative will book your appointment.
- You’ll receive a confirmation SMS with the scheduled visit details.
Benefits of the Maryam Ke Dastak Program
- Saves Time: No more waiting in government queues.
- Empowers Youth: Job opportunities through facilitator network.
- Promotes Transparency: Every request is tracked digitally.
- Encourages Digital Inclusion: Easy-to-use app for everyone.
- Supports Women Participation: Female facilitators are encouraged to apply.
FAQs – CM Maryam Dastak Program
1. How do facilitators get paid?
Facilitators earn a commission for every completed service. Earnings depend on the number of successful deliveries made.
2. Can women apply as facilitators?
Yes, women are encouraged to register as facilitators and can earn income through service delivery.
3. What if my request is delayed?
You can check the real-time status of your application via the app or contact the 1202 helpline for updates.
4. How many services are currently offered?
The program offers 70+ doorstep government services, and more are being added regularly.
5. Is the service available across all Punjab districts?
As of 2025, it operates in 40+ districts and continues expanding to cover the entire province.
Conclusion
The CM Maryam Dastak Program 2025 is a landmark initiative that transforms how citizens of Punjab access public services. With over 70 essential services now available via app, web portal, or helpline, residents can save time and effort while enjoying a transparent and efficient process.
This project not only digitizes government services but also creates thousands of job opportunities for youth, contributing to a smarter, connected, and more empowered Punjab.
