BISP Camp Sites Closed – Payments Will Now Be Collected from Shops in 2025. The Benazir Income Support Programme (BISP) has announced a big change for millions of Pakistani families. Starting September 2025, traditional BISP camp sites will no longer operate. Instead, payments will be collected through authorised shops, retailers, and HBL Konnect agents. This decision aims to make the process faster, safer, and more convenient for women, widows, senior citizens, and people with disabilities.
Why Were BISP Camp Sites Closed?
BISP camp sites were introduced in 2023 to manage large-scale disbursements. However, several issues forced the government to change the system:
- Long travel distances created extra expenses.
- Families faced long waiting hours under the hot sun.
- Overcrowding often caused confusion and accidents.
- Elderly and disabled beneficiaries suffered the most.
To solve these challenges, the government decided to shift back to shop-based payments, ensuring smoother distribution.
What This Change Means for Beneficiaries
From September 2025 onwards, all beneficiaries will collect payments directly from shops and agents:
- No need to travel far or wait in long queues.
- Payments available at local shops and HBL Konnect agents.
- Transactions are faster and more efficient.
- Easier access for women, rural families, and elderly citizens.
This system promises more comfort, transparency, and accessibility compared to camp sites.
BISP Payment Details – September 2025
| Detail | Information |
|---|---|
| Payment Amount | Rs. 13,500 per family |
| Payment Start Date | September 2025 |
| Payment Method | Shops, retailers & HBL Konnect |
| Eligibility Check | SMS CNIC to 8171 or visit web portal |
| Biometric Verification | Required at shop/agent location |
How to Collect Your BISP Payment from Shops
Step 1: Check Eligibility and Payment Status
- SMS Method: Send CNIC to 8171.
- Online Portal: Use the official BISP 8171 portal.
Step 2: Visit an Authorised Shop
- Look for BISP/HBL Konnect banners.
- Confirm the shop is officially registered.
Step 3: Carry Your Original CNIC
- Ensure your CNIC is valid and not expired.
Step 4: Complete Biometric Verification
- Place your thumb on the biometric machine.
- The system will confirm your identity.
Step 5: Collect Your Full Payment
- Always demand a printed receipt.
- Report any unauthorised deductions immediately.
Advantages of Shop-Based Payments
| Benefit | Explanation |
|---|---|
| Convenience | Shops located closer to beneficiaries. |
| Comfort | No waiting in the sun or overcrowded camps. |
| Time-Saving | Faster and hassle-free transactions. |
| Accessibility | Women, elderly, and disabled have easier access. |
| Transparency | Digital system ensures fair distribution. |
Potential Challenges for Beneficiaries
While this new system is better, some challenges may arise:
- Crowding at shops on first payment days.
- Illegal deductions by dishonest agents.
- Biometric machine errors or internet issues.
- Lack of awareness in remote areas.
To overcome these, BISP has started awareness campaigns and deployed monitoring teams to protect beneficiaries’ rights.
Complaint & Helpline Support
If you face problems while collecting payments, you can use these official support channels:
- Helpline: 0800-26477
- Online Portal: File complaints via BISP 8171 portal
- Tehsil Offices: Visit nearest BISP office for help
FAQs
1. Why did BISP close camp sites in 2025?
Because camp sites caused long travel, waiting issues, and difficulties for women, elderly, and disabled citizens.
2. How much is the new BISP payment for September 2025?
Each eligible family will receive Rs. 13,500.
3. Where can I collect my BISP payment now?
Payments are available at authorised shops, retailers, and HBL Konnect agents.
4. What documents are needed for collection?
Only a valid CNIC and biometric verification are required.
5. How can I report deductions or fraud?
Call the BISP helpline (0800-26477) or file a complaint online at the 8171 portal.
Conclusion
The closure of BISP camp sites and the shift to shop-based payments is a positive reform. It reduces travel stress, saves time, and ensures fair access for every family. Starting September 2025, beneficiaries can collect Rs. 13,500 easily from local shops and HBL Konnect agents.
